Gambloria Privacy Policy
Gambloria is operated by Eventa Digital Limitada, a Costa Rica-registered company licensed under Anjouan licence number ALSI-182407008-FI1. This page sets out what personal data we collect from players and site visitors, the purposes for which we process it, who we share it with, how long we keep it, and the rights available to you. Eventa Digital Limitada is not UK-licensed; our data-handling practices reflect the operator’s own commitments and applicable cross-border data processing obligations.
What information we collect
We collect personal data across several categories depending on how you interact with the site. Account registration data includes your name, date of birth, residential address, email address, and phone number. KYC verification requires government-issued identity documents, proof of address, and copies of payment methods used on the account. We also collect gameplay data covering deposits, withdrawals, bets placed, session times, and game selections, as well as device and network data such as IP address, browser type, operating system, and device identifiers. Cookies and similar technologies are used for site functionality and analytics; the specific cookies in use are described in our published Fairness and RNG Testing Methods and KYC Policies documents available in the site footer.
How we use your information
We process personal data to provide the service: creating and maintaining your account, processing deposits and withdrawals, and enabling gameplay. We use identity and financial data to meet our regulatory obligations under the terms of our Anjouan licence, including KYC checks, age verification, anti-money laundering monitoring, and transaction review. Device and session data supports security monitoring and fraud prevention. Where you have opted in, we use contact details to send marketing communications, which you may withdraw at any time.
Who we share data with
We share personal data with licensed payment processors to handle deposits and withdrawals, and with identity verification providers to complete KYC checks. Data may be disclosed to the Anjouan licensing authority (licence ALSI-182407008-FI1) and to law enforcement or regulatory bodies where we are legally required to do so. We may also share data within the Eventa Digital Limitada group of affiliated brands where this is necessary for shared infrastructure and compliance purposes.
Data retention
We retain account and transaction records for a minimum of five years following account closure, in line with anti-money laundering obligations attached to our gaming licence. Certain KYC documents and financial records may be kept for up to seven years where a specific regulatory or legal basis requires it. Data held solely for marketing purposes is deleted promptly once you withdraw consent or close your account.
Your rights
You have the following rights in relation to the personal data we hold about you:
- Access: you may request a copy of the personal data we hold.
- Rectification: you may ask us to correct inaccurate or incomplete data.
- Erasure: you may request deletion of your data, subject to retention obligations under our licence.
- Restriction: you may ask us to limit how we process your data in certain circumstances.
- Objection: you may object to processing carried out on the basis of legitimate interests.
- Portability: you may request your data in a structured, machine-readable format where technically feasible.
To exercise any of these rights, contact us using the details below. If a dispute over a game result arises, server logs and records held by us constitute the deciding record.
Contact us
Privacy queries and data rights requests can be submitted by email to [email protected] or [email protected] . No Data Protection Officer is currently named for this operator; all privacy correspondence is handled by the support team. We will acknowledge your request and respond within a reasonable period consistent with our licence obligations.